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This guide will explain how a Payment Service Provider (PSP) can help merchants to adapt, grow and future-proof their business as demand for mobile and eCommerce continues to grow. 

Merchants will understand the key features to look for in a PSP, the questions to ask when selecting one and learn how the right payment partner can support their business.

What you'll learn in this guide:


Regardless of the channel you choose, your customer service should meet the rising consumer expectations. 

  • 89% of consumers expect brands to respond within 24 hours. 
  • 80% of consumers consider customer experience as crucial as goods or services. 
  • 52% of consumers switched brands because of poor customer service. 
  • The ability to message a business on WhatsApp boosts customer confidence 
  • 74% of consumers have repeatedly used WhatsApp to message a company. 



 


eCommerce & mCommerce – Payment Acceptance Guide

What will you learn from the guide

  • How the right PSP can support and grow your business 
  • What to look for and questions to ask a PSP
  • How to get the ultimate checkout experience


Checklists:

  • Payment platform: payment methods, multi-currency, scalability  
  • Create a seamless checkout
  • Understand and engage your customers
  • Security, compliance and fraud prevention